You have written the perfect cover letter. You are ready to send it. But then you realize: you have no idea who is actually going to read it.
How do you start the letter? Do you guess? Do you use a generic greeting? Getting the salutation wrong can make your application look lazy before the recruiter even reads the first sentence.
The worst possible greeting
Let's get this out of the way immediately: Never use "To Whom It May Concern."
It is outdated, overly formal, and screams "I am sending this exact same letter to 50 different companies." It shows a lack of effort and personalization.
Similarly, avoid "Dear Sir or Madam." It is archaic and makes assumptions about the reader's gender.
The 3 best alternatives
If you have searched everywhere and simply cannot find a name, use one of these three professional alternatives.
1. Dear [Department] Hiring Manager
This is the gold standard. It is professional, accurate, and shows you know which department you are applying to.
- Example: Dear Marketing Hiring Manager,
- Example: Dear Engineering Hiring Manager,
2. Dear [Job Title] Search Committee
Use this if you are applying for an academic, non-profit, or highly senior role where multiple people will review your application.
- Example: Dear Product Manager Search Committee,
- Example: Dear Director of Sales Search Committee,
3. Dear [Company Name] Team
This works well for small startups or agencies where the culture is more casual and collaborative.
- Example: Dear LuckyResume Team,
How to find the hiring manager's name
Before you settle for a generic greeting, spend 5 minutes trying to find the actual name. Addressing a cover letter to a specific person instantly puts you ahead of 90% of applicants.
Here is how to find it:
- Check the job description: Sometimes it's listed at the very bottom ("Please send resumes to Sarah...").
- Search LinkedIn: Go to the company's LinkedIn page, click "People," and search for titles like "Director of [Department]" or "VP of [Department]." If you are applying for a Junior Designer role, look for the Design Manager or Creative Director.
- Check the company's "About Us" page: Small and medium-sized companies often list their department heads on their website.
If you find a name, use it. Keep it professional: "Dear [First Name] [Last Name]," or "Dear Mr./Ms. [Last Name],".
