Privacy Policy
1. Introduction and Scope
Welcome to LuckyResume (the "Service"), operated by Json Corp, a company organized under the laws of Singapore ("Company", "we", "us", or "our"). This Privacy Policy governs your access to and use of the Service, including any associated websites, applications, APIs, and software provided by us. By accessing or using the Service, you expressly consent to the collection, use, disclosure, storage, and processing of your information as described in this incredibly detailed and comprehensive Privacy Policy.
If you do not agree with any part of this Privacy Policy, you must immediately cease all use of the Service. We reserve the right to modify this Privacy Policy at any time, at our sole discretion, without prior notice to you, except as required by applicable law. Your continued use of the Service following any such modifications constitutes your binding acceptance of the revised Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you create an account, use the Service, or communicate with us. This includes, but is not limited to:
- Account Information: Name, email address, password (hashed), and authentication tokens provided by third-party identity providers (e.g., Google OAuth).
- Profile and Resume Data: Employment history, educational background, skills, contact details, photographs, personal summaries, and any other information you choose to include in your resumes or cover letters created or uploaded via the Service.
- Communications: Any messages, feedback, or support requests you send to us.
2.2 Information Collected Automatically
When you access or use the Service, we automatically collect certain information about your device and your usage of the Service. This information is collected using cookies, web beacons, tracking pixels, and similar technologies, and includes:
- Device Information: IP address, browser type and version, operating system, device identifiers, mobile network information, and screen resolution.
- Usage Data: Pages viewed, time spent on pages, links clicked, referring/exit pages, date and time stamps, and interactions with the Service's features (e.g., templates selected, export actions).
- Analytics Data: We utilize third-party analytics providers, including but not limited to Google Analytics 4 (GA4), to collect and analyze usage data. These providers may collect information about your online activities over time and across different websites.
3. How We Use Your Information
We use the information we collect for a wide variety of business and commercial purposes, including, to the maximum extent permitted by applicable law:
- To provide, maintain, and improve the Service;
- To personalize your experience and deliver customized content and templates;
- To process transactions and send related information, including confirmations and invoices;
- To communicate with you, including sending technical notices, updates, security alerts, and support messages;
- To monitor and analyze trends, usage, and activities in connection with the Service;
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Json Corp and others;
- Service Enhancement and AI Training: We reserve the right to use aggregated, anonymized, or de-identified data derived from your use of the Service, including resume content and formatting choices, to train, develop, and improve our algorithms, machine learning models, and artificial intelligence systems.
4. Sharing and Disclosure of Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting providers like Vercel, database providers like Supabase, analytics providers).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
- Protection of Rights: We may disclose your information if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Json Corp or others.
5. Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. While we implement reasonable security measures designed to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data, and you transmit information to us at your own risk.
6. International Data Transfers
Json Corp is based in Singapore. By using the Service, you acknowledge and agree that your information may be transferred to, stored, and processed in Singapore and other countries where our service providers operate. These countries may have data protection laws that are different from, and potentially less protective than, the laws of your country of residence.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at hello@luckyresume.xyz. We reserve the right to verify your identity before processing any such request and may decline requests that are unreasonable, excessive, or prohibited by law.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@luckyresume.xyz.